FAQS
... everything you want to know ...
but you never dared to ask
BIO
Organic, as we know, is a trend today. But it's not just a question of fashion. It is a question of love and respect for the environment in which we live, of love and respect for the people who work the fields, of love and respect for those who consume our products.
Organic farming is good for nature, good for those who harvest its fruits and good for you who taste them.
But what is the difference between organic and conventional agriculture? In short, the difference lies in the use (or not) of chemical agents that interact with the genuine cycle of nature and in the protection of the environment and the territory.
Chemical agents were created and introduced with the development of human knowledge. It can therefore be said that organic farming, rather than a trend, is the normal way to act. Before the introduction of pesticides, chemical fertilizers and herbicides, our food has always been organically grown and consequently man has always eaten organic food. It is right, therefore, to think of organic as "normal food" unlike products derived from chemical crops.
The organic method acts in harmony with natural cycles, respecting the earth and paying the utmost attention not to waste the planet's resources, starting with water, which is not polluted by the use of pesticides and chemical fertilizers. In particular, we are concerned with soil conservation and crop rotation in order to keep the land fertile. Furthermore, the lack of chemicals helps us to preserve the ecosystem.
It is now easy to understand that the biological system is not only a fundamental element for achieving environmental sustainability, but is also healthier for humans. Do you want to know how we at Costa dei Campi do all this? Come and find out here!
Organic products are healthy, rich in nutrients (vitamins, minerals and antioxidants) and poor in polluting, harmful and harmful substances.
Eating organic food, therefore, helps reduce the risk of disease. According to the EPA (the American Food Protection Agency), in fact, most of the pesticides, herbicides, insecticides and fungicides used in agriculture contain toxic or even carcinogenic substances and their use would seem to be linked to the worldwide increase in cases of cancer.
We are not doctors or researchers, but when in doubt... we prefer to offer you products grown "as they once were", without the use of chemicals.
But it doesn't stop there. Have you ever tried to taste an organic product? The absence of preservatives, additives and dyes greatly contributes to improving the taste! And all the nutrients you find inside them have not undergone any kind of alteration. They are just like the earth produces them.
Shall we then talk about diet? Did you know that excessive consumption of refined ingredients (salt and sugar in the first place) is addictive? Have you ever wondered why, when you eat an industrial packaged product, it never leaves you satisfied or completely full? These are the "empty" calories these foods are rich in: they trigger a kind of addiction that makes it difficult to stop consuming them.
An organic-based dish, on the contrary, immediately makes you satiated because it has a caloric and nutritional intake suited to our needs and to satisfy our sense of hunger.
Our cultivation method involves the use of demanding techniques that require greater human intervention, because we do not use chemical agents to speed up the natural cycles of the soil or defeat the enemies of our crops.
Our land is not "exploited": it has yielded constant over time, but to a limited extent compared to an intensive cultivation.
We therefore produce in smaller quantities, it is true, but, thanks to crop rotation, we do not impoverish the soil, but we nourish it and above all we do not pollute it, but we try to reclaim it.
Have you ever thought about how much it costs to clean up a land or an aquifer polluted by intensive agriculture or to treat a disease caused by the excessive use of a pesticide?
If you try to add these costs to the industrial product you buy cheap, you will realize that, in reality, the organic product is not so terribly expensive.
No. At the moment our company does not have a full "organic" certification. And for two fundamental reasons: in the first place, we do not think that a label is necessary to cultivate the fields and process the products as EVERYONE should do. Every day we are looking for new methods to minimize the environmental impact of our work and to bring back to our customers' tables the authentic and genuine taste of the products of the land of the past. We do not want to hide behind a label and wait for others to tell us what to do to improve or to make those who buy our products feel "comfortable". We want to actively and daily strive to improve the food you eat!
Second, that label costs money. In terms of time and money. And this cost, inevitably, would lead us to further raise prices (which we already realize are not "low", at least compared to industrial production ... but above we have explained why). We prefer to invest in quality and guarantee continuity to our customers, rather than having a brand to be printed on our labels.
Of course, you need to trust us and our products if you don't know us yet. We do not have a logo that assures you that we are "organic". But our products speak for themselves. Try them and you will not regret it ... we can guarantee this!
ORDERS
No. Registration on the site is not mandatory, although we recommend it to you.
You can complete your order by entering all your billing and shipping details and receive your order even without creating an account.
With the account, however, you have some benefits:
- you can follow the progress of your orders at any time by clicking, once logged in with your username and password, on the orders icon that you find at the bottom of each page of this site
- you can check your previous orders
- you will no longer have to enter your billing and shipping details (if they have not changed) on your next visit to our site.
And you can rest easy with regards to your privacy. We will never sell your data TO ANYONE (read our Privacy Policy). We will only use them to manage your orders. And if you no longer want to share them with us, just let us know! We will completely delete your account!
You can register on our site (not mandatory to complete a purchase, but recommended):
- directly when ordering through the link you will find on the page of your "Cart";
- by clicking on the icon that you find in the menu at the bottom of each page of this website
- by clicking directly on this link.
To make a purchase on our site you must be of legal age and place an order. Registering on the site is not mandatory, but we highly recommend it to keep track of your order and… who knows… maybe so as not to have to re-enter all your data in case you want to buy our products again!
Choose the product you want to order (in the quantity you want) and press the "Add to cart" button that you find in the details page of each product. At this point you can decide whether to add other products to your order or proceed to "Checkout", ie finalize your order.
And don't worry… adding a product to your cart does not force you to purchase! You can also add as many products as you want and ultimately decide what to keep and what not. Or delete everything. Or buy everything! We will never know what you will do with your cart until you proceed to Checkout. Feel free to use the cart as a shopping list.
To proceed to Checkout, click on the small cart icon that you find at the bottom of each page of our site, choose the billing and delivery address, the payment method and the shipping method you prefer and click on the "Buy now" button.
Except in the event that you have chosen to pay by bank transfer (which is an offline method and for which you will receive instructions at the email address you left), you will then be directed to the page of the chosen payment method, where you can complete the purchase. in total safety (you will never give your payment details to our site!).
Upon confirmed payment, you will be returned to our site, where you will find a summary of your order.
Confirmation of taking charge of the order, indicating the relative number, will also be sent to the email address indicated by you.
There are no minimum or maximum limits of products or amounts for each individual order.
Each order, over time (even within the same day) assumes different "states" ("pending payment", "confirmed", "shipped" etc.). If you register on the site, you can follow, at any time, the path of your order by clicking on the orders icon that you find at the bottom of every page of this site
If you confirm an order and you realize that you have done something wrong, that you no longer want it or want to change something, try to contact us (using one of the methods described on this page
or directly via the button which you find at the bottom left of each page of this website)You can pay by credit card in absolute safety with the Paypal Braintreee circuit (there is no need to have a Paypal account) or through the Stripe circuit, or with the methods associated with your Paypal account (100% security system) or by bank transfer.
At the moment we sell and ship our products only im Italy and in other European Community countries (Austria, Belgium, Bulgaria, Cyprus, Croatia, Denmark, Estonia, Finland, France, Germany, Greece, Ireland, Latvia, Lithuania, Luxembourg, Malta , Netherlands, Poland, Portugal, Czech Republic, Romania, Slovakia, Slovenia, Spain, Sweden and Hungary).
However, we are working hard to export Costa dei Campi to the rest of the world too!
If you live outside the European Community and want to try our products, contact us! We will find a solution together!
We usually prepare your orders within 2 working days of receipt of payment and are shipped via express courier with a tracking system.
Exclusively for those who pay by bank transfer, the technical time for receiving the credit is two working days: once the payment has been received, the processing of the order will be initiated (generally, delivery takes place within 4 working days from the day of sending the order).
Exceptionally, in case of temporary unavailability of the product, we will contact you through the email address you indicated when ordering and, after prior agreement, the product will be shipped following the order processing and delivery times already indicated.
For any eventuality, it is possible to follow the status of the order on our site: any progress will be communicated and tracked (even in the event of any delays).
We ship with GLS tracked courier, which usually delivers within 24/48 working hours (in Italy) and 48/96 working hours (in Europe) from the day of collection in Italy.
If you pay by bank transfer, you must wait for the receipt of the credit, which usually takes place in two working days.
At the time of shipment, we or the courier will send you an email to the address you indicated when ordering (also check your "Spam" folder, you never know!) To be able to follow the movements of your order.
SHIPMENTS IN ITALY
In Italy, shipping costs are always fixed at € 9
SHIPMENTS IN EUROPE
In Europe, shipping costs are always fixed at € 20
SHIPMENTS IN OTHER COUNTRIES
At the moment we only ship to Italy and the countries of the European Community but ... if you want to try our products and live somewhere else, contact us! We will certainly find a way to get Costa dei Campi to your home too!
Our products are often packaged in fragile containers such as glass to protect them from light, minimize oxidation and preserve their natural characteristics. It is our duty to prepare and pack your orders with the utmost care to avoid any problems related to shipping and transport to the home of our customers. However, some unexpected events could happen.
In case you receive an order with visibly damaged packaging, we ask you not to accept the delivery and to notify us of the incident using one of the methods described on this page or directly via the WhatsApp chat button that you find at the bottom left of each page of the site. As soon as possible, the courier will return the order to us and we will immediately send you a new order (you will not have to pay anything!), Refund you or give you a discount voucher for the value of your order for your future purchases.
If the packaging is only slightly damaged, we advise you to accept the delivery "with reserve" (it is sufficient, at the time of delivery, to affix, next to the signature, the words "with reserve for damaged package"). Take a picture of the package as it was delivered to you, then open it and check the contents. If the order inside is intact, you can keep everything. If, on the other hand, the goods are damaged, take pictures and contact us using one of the methods described on this page or directly via the button at the bottom left of each page of this site. We will try to solve this problem together!
If the packaging is intact, but the goods are damaged, contact us using one of the methods described on this page or directly via the button at the bottom left of each page of this site. Also in this case, we will do everything to apologize for what happened and we will compensate you in the way you see fit.
Have you received your order, but it just doesn't convince you? You haven't opened any packaging yet, but have you changed your mind? Do not worry! You have 14 days (from when you receive your order) to exercise your "Right of Withdrawal" without giving us any explanation.
To find out how to do this, we recommend that you read our "Terms and Conditions of Sales"
There are at least 8 types of olive oil, but only 4 of these can be sold to the private consumer. Let's try to extricate ourselves a little from all the definitions.
Virgin Olive Oils
These are the most natural olive oils and are obtained only through mechanical processes: the olives are, therefore, simply pressed in the mills without the use of any chemical product. They are divided into three families, with very different qualities:
- Extra virgin olive oil. It is the highest quality olive oil. It has an acidity of less than 0.8 ° as well as an impeccable taste and smell.
- Virgin olive oil. The quality of this oil is lower than that of extra virgin olive oil, it can have up to 2 degrees of acidity and present slight defects in taste and smell.
- Lampante virgin olive oil. LIts acidity is higher than 2° and has an unpleasant taste and smell. It is not suitable for consumption until after a refining process.
Olive oils extracted with chemical processes
The residue that remains after the pressing of the olives to obtain the virgin oils is called pomaceand is still rich in oil. This oil is extracted with chemical solvents and is called crude pomace oil. Crude pomace oil is not marketable until it has undergone further refining.
Refined olive oils
Lampante virgin olive oil and raw pomace oil must be refined in order to eliminate their unpleasant taste. Following refining, two colorless, odorless and tasteless oils (refined olive oil and refined pomace oil) are obtained which cannot be marketed to the final consumer, but are used in the oil industry as blends . So we come to the last family of olive oils and that is
Blended olive oils
They are essentially divided into two families:
- Olive oil: it is a blend of refined olive oils with virgin or extra virgin olive oils. The proportion, which is usually not indicated on the label, varies between 10 and 15% of virgin oil and the rest refined.
- Pomace olive oil: it is a blend of refined pomace oil with a certain percentage of virgin and extra virgin olive oils.
Obviously, these are oils of a much lower quality than virgin olive oils, but they are marketable for the final consumer.
At Costa dei Campi, in order to give our customers the best possible quality, we only work with extra virgin olive oils.
Extra virgin oil is the first choice of olive oils because it can be extracted from olives only through mechanical procedures and without the use of solvents or heat treatments during the entire process. Basically it is olive juice, pure and simple. How, in our opinion, olive oil should be.
Our olives are reduced to a paste within 24 hours of harvesting and then cold pressed (the olive paste never exceeds 27 °): our oil thus keeps all its flavor and all its chemical and organic characteristics intact, the vitamins and healthy fatty acids.
Our EVO oil is a highly energetic food(899 Kcal per 100 ml) and is made up of 99.9% fats (by far the best dressing as a fat balance!). It is also cholesterol-free, rich in monounsaturated fatty acids (over 77%), aprovides 8% polyunsaturated fatty acids and is instead low in saturated fat.
The ratio of omega 6 to omega 3, very similar to that of breast milk, makes it the best seasoning fat for everyone, including children.
The high content of monounsaturated fatty acids makes EVO oil resistant to high temperatures.
And it doesn't stop there! EVO oil is also rich in polyphenols (substances with high antioxidant power), vitamin E (antioxidant and antithrombotic) and squalene (antioxidant).
In practice, EVO oil is good for health! Several medical researches (in particular from the University of Teramo and Louisiana) seem today to transform EVO oil almost into a medicine: recent studies have in fact shown how the intake of extra virgin olive oil can help in the prevention of colon cancer and which can, if consumed since childhood, act as a protective factor in the development of Alzheimer's.
We are not doctors and we do not want and cannot comment on these researches. We'll see! For us, oil remains, first of all, a good food to eat!
Because glass is the best friend of oil! The glass, especially dark, helps to keep the flavor of the oil unaltered over time, protects and isolates the precious substances it contains from external agents and prevents oxidation, thus allowing a longer conservation. Glass is also environmentally friendly because it represents a perfect example of circular economy, being, in practice, infinitely recyclable.
There are five tips we want to give you to best preserve your extra virgin olive oil and make it keep its flavor and properties unchanged over time.
- Store the oil away from the sun's rays. The oil does not like direct light, which is why it is bottled in dark glass bottles or in metal cans. Preferably keep it in a dark place.
- Always close the bottle cap. The air is the enemy of oil, because it volatizes the polyphenols, responsible for its conservation. Once opened, use up the bottle within 2 to 3 weeks at the most.
- Its ideal temperature is between 14 and 20 degrees. Oil fears high and low temperatures: below 10 degrees the triglycerides tend to crystallize, while above 20 the oil will tend to go rancid. Attention especially in the summer season!
- NO to plastic. SIf you have purchased a lot of oil and want to pour it into other containers, always use glass. Plastic, especially PET and PVC, can release toxic substances, especially if the containers are old or have already been used many times.
- Oil does not last forever. Oil is not like wine: it reaches its peak of taste between 3 and 10 months from bottling (even if, if it is stored in air-conditioned rooms, it can even reach 2 years). After the first year the oil begins to deteriorate, that is, to lose some polyphenols and fatty acids: the oil will not necessarily be thrown away, but it will pinch less. However, we advise you not to exceed 18 months from bottling before consuming it!
Did you know that not all jellied fruit can be called jam ?! The word "jam" derives from the Portuguese "marmelada" which indicates a preparation based on quince apples. Since 1982, a European Directive establishes the first fundamental difference between marmalade and jam, identifying in the first word only the citrus-based preparations and thus making all the other fruit-based preparations flow into the second. This first distinction arises in Anglo-Saxon countries where, with the term "marmalade" (always derived from the Portuguese origin), only bitter orange marmalade was indicated (try our compote!). But let's go into the details:
- The Jam is a gelatinous product based on sugar, water, pulp and / or puree of one or more fruit species. In turn it differs in:
- Jam: if it contains at least 350g of fruit pulp for a kilo of finished product.
- Extra Jam: if it contains more than 450g of fruit pulp for a kilo of finished product.
- The Compote, on the other hand, is much richer in fruit (up to 80%) and contains much less sugar (and therefore is less caloric).
- The Marmalade, The Jam, on the other hand, is a gelatinous product based on sugar, water, pulp and / or puree of only and exclusively citrus fruit.
Our compotes are different from jams or marmalades that can be found everywhere on supermarket shelves! The difference is made by the first-choice fresh fruit, selected following its natural ripeness and sweetness. Precisely for this reason it requires a very low quantity of sugar, thus making it a healthy product, rich in vitamins, antioxidants and keeping intact the beneficial properties of freshly picked organic fruit. The different varieties of citrus fruits, cherries, and figs are just some of the fruits that can be found seasonally with us at Costa dei Campi.
